Returns and Refunds of Products

Bag-A-Nut, LLC will refund customer’s cost* of the Bag-A-Nut unit purchased if you are not satisfied with the efficiency of the product at picking up nuts. The product must be returned within 30 days of receipt of product at customer’s expense. If the returned product is damaged or dirty, Bag-A-Nut will refund the value of the product at the remanufactured unit retail price (approximately 82% of customers cost). Badly damaged or old merchandise will be returned to the customer without a refund. For speedy refund and resolution, please notify Bag-A-Nut by phone or email.

*All shipping charges are nonrefundable.

*All returns for items with free shipping are subject to a 15% restocking fee to cover original shipping cost.

Bag-A-Nut, LLC aims for goods to leave our warehouse in perfect condition. Should those goods not be received by you in perfect condition, then any damage to or shortfall in products must be reported to Bag-A-Nut, LLC by phone or email (info@baganut.com) within 72 hours after receipt of the goods. All defective goods must be returned in their original packaging with the original invoice or packing slip. Replacement goods will only be shipped after the faulty item is received by Bag-A-Nut, LLC. Return postage costs incurred by you will be issued by credit to your nominated credit card after the goods have been sighted by Bag-A-Nut, LLC.

In the unlikely event that you receive an incorrect item, this should be reported to Bag-A-Nut, LLC by email to info@baganut.com within 72 hours after receipt of the goods. All incorrect goods must be returned in their original packaging with the original order form to be sighted by Bag-A-Nut, LLC. Replacement goods will only be shipped after the incorrect item is received by Bag-A-Nut, LLC. In the event that Bag-A-Nut, LLC is unable to replace the item, a refund will be provided. Return postage costs incurred by you will be issued by credit to your nominated credit card after the goods have been sighted by Bag-A-Nut, LLC.

No refunds are offered if you have changed your mind about the goods, or are simply done using the machine at the end of the harvest season.

Refunds will be issued by credit to the nominated credit card.